Entrepreneur with experience in building and scaling businesses globally. Dilawar has a track record of leadership in consumer web, SaaS and enterprise software with Silicon Valley’s top names including Freshdesk, Yahoo!, Siebel /Oracle and SAP.
As President at Freshdesk, Dilawar runs the company’s North America business overseeing sales, marketing, customer success and partnership efforts. With more than 100,000 customers worldwide, Freshdesk is a SaaS market leader in customer management. The company is backed by Accel Partners, Tiger Global, Google Capital and Sequoia Capital and has raised $149MM in funding.
Dilawar is active in entrepreneurship development and civic efforts, and served on President Obama’s Advisory Commission on Asian Americans & Pacific Islanders (2009-2013), and continues to lead a variety of civic causes nationwide.
Specialties: international strategy. merger & acquisitions. social media product management. social commerce. sales & marketing, organizational change and scaling